CONFLICT In The Workplace

As the leader of your organization, There are a multitude of issues where you can face conflict in the workplace – As a peer advisor, it is not uncommon for me to be brought in when the conflict persists and outstays its welcome.

These things shift the dynamic—  and this puts a damper on productivity, performance, and …It’s not the funnest environment to be in either…read more besides ongoing temperamental differences with other key parts of you team- it can arise from rapid growth, role changes, an exit of a key employee, a Less than optimal hire, as well as external factors: a shift in the economy or in the consumer environment.

  1. A powerful distinction exists between miscommunication and disagreement. Breakdowns in communication are not disagreement. Let me say that a different way: You cannot disagree if you’re not effectively communicating . You have to be communicating clearly in order to disagree. So a lot of breakdowns come from miscommunication, being mistaken for disagreement. Understanding this distinction is powerful –knowing that you may very well not be disagreeing at all, nor even be on different sides of an issue-  knowing this can open up a new realm and style of leadership.

2.  Reacting versus responding. When there is a breakdown in communication or disagreement, are we keeping a cooler head about us? Ideally we employ and operate from our executive brain (prefrontal cortex) – the part that propagates strategic decisions, considers consequences, has compassion, – the most evolved part of the brain— 

When we have stress, anxiety, or just plain lose our shit (everyone has those days), A different part of our brain takes over. The same primal part of the brain (Amydala) that gives us the instinct to survive or die. It is the fight / flight primal brain. When this happens, it hijacks the Executive brain.

This is Literally brain chemistry neuro-physiology. Because your body is in fight flight which is just trying to survive , it is not reasoning, not strategizing. It is not considering consequences for your action– Those are executive functions and you are not in your executive brain. The result is that conscious communication becomes impossible.

So if and when you find yourself in primal lizard brain, the best thing to do is to take a break, declare to the other -we’re not gonna get anything productive solved or accomplished at this moment, it is literally, physiologically not possible, SO let’s revisit this conversation when cooler heads prevail-  and take a break.

3.  Which leads us to The distinction of  RIGHT V  RIGHTEOUS . You may very well be correct in the position you are taking;  but how attached are you to needing everybody to know that you are.  How badly do you need to spike the football in the end zone, to prove your prowess and expertise?   Seriously- I invite you to consider – this is egovanity

Remember, You are a Catalytic Leader– isn’t  the bigger picture to empower the others around you- to find ways to inspire them- not to be righteous and demoralize them, emphasizing wrongness?   

A great leader has the ability to lead others to derive the answer as if they’re the one who came up it ;  aspire to do that as a catalytic leader, and everyone will be pulling in the same direction, winning the game together – ALL celebrating in the end zone.

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